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How we handle information collected through our website, orders, accounts, and communications.
Last updated: September 29, 2026.
Monarch BioLabs (“Monarch,” “we,” “us,” or “our”) operates monarchbiolabs.com. This policy explains how we collect, use, disclose, and retain personal information when you visit our website or interact with us.
We collect information you provide when you place an order, create an account, subscribe to emails, or contact us. This may include your name, email address, billing and shipping addresses, order details, and information included in your communications.
Payment information is processed by third-party payment providers. The transaction information available to Monarch BioLabs depends on the provider and payment method used.
We also collect certain information about website visits, including IP address, browser type, pages viewed, and referring URLs.
We use cookies and similar technologies to support website functionality, remember preferences, and understand site traffic. You can manage cookies through your browser settings. Disabling certain cookies may affect website features.
We do not sell personal information. We may disclose information to service providers that support payment processing, website hosting, order fulfillment, shipping, analytics, fraud prevention, email delivery, marketing consent management, and customer support. We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transfer.
Visiting our website alone does not subscribe you to marketing communications. If you place an order or submit your email through a form on our site, you are added to our marketing list. We tell you this at the point of collection, and every marketing email includes an unsubscribe link. You can unsubscribe at any time and will still receive transactional messages about your orders, account, or subscriptions.
You can unsubscribe using the link in a marketing email or by contacting us. You will still receive transactional messages related to your orders, account, or subscriptions.
We implement industry-standard security measures to protect your personal information. Payment information is encrypted via SSL. We do not store full credit card numbers.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information. Some information may be retained where required for legitimate business, security, tax, accounting, or legal purposes. To make a request, contact us at contact@monarchbiolabs.com.
Our website and products are intended for customers age 21 and older. We do not knowingly collect personal information from minors.
If you believe someone under 21 has submitted personal information, contact us at contact@monarchbiolabs.com.
We may update this policy as our practices change. The revised policy will appear on this page with an updated date.
For privacy questions or requests, email contact@monarchbiolabs.com.