Monarch BioLabs supplies research materials exclusively for qualified laboratory and research applications.
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How recurring orders, billing, and cancellations work.
Last updated: September 10, 2026.
Qualified research customers may elect a recurring supply subscription on eligible products. A subscription automatically re-orders the selected product at the interval shown at signup (default: every 30 days) and bills the payment method on file at the discounted subscription price displayed at the time of purchase.
By enrolling, you authorize Monarch BioLabs and its payment provider to charge the payment method on file for each scheduled renewal. The renewal total may include the applicable subscription price, shipping, and required taxes. Each successful renewal creates a separate order confirmation.
You may cancel future renewals through available controls in My Account or by emailing contact@monarchbiolabs.com from the address associated with your account.
No cancellation fee applies. Cancellation requests must be completed at least 48 hours before the next scheduled renewal.
Cancellation does not automatically reverse an order already processed or shipped. Existing orders remain subject to our Return Policy.
If a subscription renewal price changes, we will notify the email on your account at least 14 days before the next renewal. Continuing the subscription after that notice constitutes acceptance; you may cancel any time before the renewal.
If a renewal payment fails, we may retry the payment and will notify you. A subscription may be placed on hold or cancelled if payment cannot be completed.
Renewal orders are subject to our Return Policy.
If you believe a renewal was processed in error, contact us promptly. If the order has not shipped, we will review whether it can be stopped and the payment voided or refunded.
All subscription products are supplied exclusively for qualified laboratory research and analytical use.
Each renewal is subject to the buyer requirements, use restrictions, and order-review provisions in our Terms and Conditions.
contact@monarchbiolabs.com
Monday–Friday, 9 a.m.–5 p.m. ET